The folder isn't selected for syncing: The folder with the error is not syncing to your Mac. Please move or rename the file to continue. The file name isn't allowed in OneDrive: File names can't start with a space or include any of these characters: \ : / * ? " |. To resolve this, shorten the name of your file or the name of subfolders in OneDrive, or select a sub-folder that's closer to the top-level folder.įile exceeds the maximum file size: OneDrive can't sync files over 250GB. Remove these files from the folder you want to protect and then try again. An example of a file path is:Ĭ:\Users\\Pictures\Saved\2017\December\Holiday\NewYears\Family… You shouldn’t have this issue with a work or school account.įile exceeds the maximum path length: Make sure the entire file path, including the file name, contains fewer than 260 characters. For info about data protection solutions, contact your IT administrator. The following file type can't be protected: Outlook database files (.pst).įolder protection is unavailable: A common reason for this error is that important folders on PCs that are connected to a domain can't be protected in a personal OneDrive account (when you're signed in with a Microsoft account).
Backup and sync shared drive how to#
Here are a list of errors you might see when you set up folder backup and how to resolve them: To move the files, select Where are my files to open the folder in OneDrive, then select the files that you want to move to your device folder, and drag them to that location. Note that any new files you add to that folder on your device won't be backed up by OneDrive after you stop the backup. If you want those files back in your device folder and not in OneDrive, move them manually from the OneDrive folder back to your device folder. To access your files, select the icon to open the folder in OneDrive. In the folder that you stopped backing up, you’ll see an icon titled Where are my files that’s a shortcut to your folders in OneDrive. Important: When you stop backing up a folder, the files that were already backed up by OneDrive stay in the OneDrive folder and will no longer appear in your device folder. To stop backing up a folder, select Stop backup, and confirm your request. See important notes below. To start backing up a folder, select any folder that doesn't say Files backed up, and then select Start backup. In Settings, select Backup > Manage backup. Open OneDrive settings (select the cloud icon in your notification area, and then select > Settings.)
To stop or start backing up your folders in OneDrive, update your folder selections in OneDrive Settings. You can also use the OneDrive mobile app to access your folders on any device.
If you're signed in to the OneDrive sync app on your computer, you can use Finder to access your OneDrive. You can back up a maximum of 5 GB of files in OneDrive for free, or up to 1 TB with a Microsoft 365 subscription. When you back up your Desktop folder, the items on your desktop roam with you to your other desktops where you're running OneDrive. When your files finish syncing to OneDrive, they're backed up and you can access them from anywhere in Documents, or Desktop. If you've already closed the dialog, to open the OneDrive activity center, select the cloud icon in the macOS menu bar.Īccess your backed up folders on any device Or, to watch your files sync, select View upload progress. You can close the dialog box while your files sync to OneDrive. Now go back to Manage Backup in OneDrive Preferences and select Start backup.
Backup and sync shared drive full#
In the Back up your folders dialog, make sure OneDrive has proper permissions to back up your folders. Go to Systems Preferences, Security & Privacy to give OneDrive Full Disk Access. If you didn't see the prompt or you already closed the wizard, select the cloud icon in the macOS menu bar, and then select > Settings, then Backup > Manage backup.
If you're prompted to back up your important folders (Desktop, and Documents), select the prompt to start the folder backup wizard.
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